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Adding a Cancel Reason #
NOTE:
All fields marked with an asterisk * are mandatory to fill.
- Click the + button.
- Fill in the required information
- Click Save to confirm.
Editing a Cancel Reason #
- Click the Edit icon to be taken to the Cancel Reason popup.
- Completed the required edits.
- Click Save to confirm.
Deleting a Cancel Reason #
WARNING:
You cannot restore a Cancel Reason once deleted. Use with caution.
- Click the Delete icon.
- Confirm the popup.
Field Descriptions #
Field Name | Field Description |
|---|---|
Name* | The cancel reason name. Suggestion: use a unified format. |
Alt Name (Alternative Name) | The cancel reason name in the secondary language. This will be used when field reps or admin users switch to the alternative language. |
